The VCC (The Video Call Center) has received a contract extension from FS1 for the third consecutive year. Especially, FS1 relies on VCC Caller Cloud for daily studio broadcast The Herd with Colin Cowherd.
“The world of sports is changing rapidly, which means that we often only know at the last minute which guests will be most relevant to the show of the day,” says Mike Wilken, Senior Vice President, Systems and Technology. “The VCC empowers producers and talent scouts to The herd flexibility and confidence to reach the most relevant sports personalities at all times. VCC Call Producers are a polite, professional and transparent part of our show staff. The VCC is integral to the look and feel of The herd.”
VCC’s Caller Cloud solution is a comprehensive solution that combines patented technologies and support from expert video call producers to add live remote contribution to live television production. To date, Caller Cloud has been used to provide over 20,000 remotes for streaming, cable and broadcast programs. Caller Cloud removes complexity for busy, remote guests by eliminating the need to download anything to their device. VCC’s acclaimed AirFirstTM platform makes logging in as easy as clicking a link sent to them via SMS or email. VCC’s proprietary technologies enhance and stabilize the connection between guests and production so the guest feels comfortable, looks great, and can engage in uninterrupted conversation with the cast of a show. Since VCC’s call producers serve many clients, their level of experience is among the highest in the industry.
“Today’s studio shows need both speed and quality when it comes to connecting with live guests,” says VCC CEO, Larry Thaler. “At VCC, our job is to eliminate the need for producers to compromise between these two requirements. Whether The herd wants to reach a coach busy in his office on game day or a high-profile celebrity vacationing in an exotic location, the VCC makes it happen. If the guest has a smartphone and an internet connection, the VCC can facilitate a great conversation. We are delighted to have once again earned the long-term trust of the FS1 team.
To see VCC in action, watch The Herd with Colin Cowherd on FS1, Monday through Friday from 12:00 p.m. to 3:00 p.m. ET (Eastern Time). The VCC Caller Cloud white glove service is available immediately.