Microsoft Teams will soon support chat between work and personal accounts

Source: Dan Thorp-Lancaster / Windows Central

Microsoft makes it easy to communicate between work and personal Teams accounts. Starting this month, business users will be able to start chats with the personal accounts of people on Teams. This feature has been previewing since November 2021 and is expected to roll out to all users by mid-January 2022, according to ZDNet.

“With this update, Teams users in your organization will be able to start a 1: 1 or group chat with Teams users who use their person accounts and vice versa,” Microsoft explains. The company shared details of the change through its message center.

Once the new option is available, Teams users will be able to invite anyone with a Teams account to chat using an email address or phone number. It is important to note that when a business user invites someone with a personal account to chat, the communication will always follow their organization’s policies.

The setting will be on by default, but administrators can turn it off for tenants or individuals. Users will be able to chat between work and personal Teams accounts on the web, mobile devices, and desktops.

Microsoft has stepped up its efforts to get people to use Teams for personal communication with the launch of Windows 11. The new operating system features a chat application powered by Microsoft Teams. According to our surveys, few people regularly use the Chat application.